Kazuaki MoriBy Jack Beazly
How a niche player has worked its way into the Japanese back offices, with the help of some of the world’s best-known technology brands.
When most people think of outsourcing, their thoughts quickly turn to Ross Perot and the massive outsourcing business he formed as the EDS Corporation out of Plano, Texas. Indeed, in terms of size and singular focus, EDS was the first and still one of the best examples of the outsourcing concept. Born in 1962, the company offered American companies and various arms of the US government, including the military, a new way to cut costs in non-core areas of expertise, namely IT infrastructure and services. It was a powerful vision and today, EDS is still a major vendor of outsourced services to GM, as well as being the second largest IT services outsourcing company overall in the world, after IBM’s Global Services operation.