This week's column is intended for HR and business managers who are confronted with having to execute orders from head office to pare down the workforce as a means of reducing cost. Because the reductions will be general in nature, the most common reaction of the local management is to deal with the problem in a general way as well – usually by sending emails or having mass meetings. However, in my experience, mass communications of a negative nature almost never work, so I decided to consult with a professional in the HR and Training field, Mr. Andrew Silberman of AMT Group.