The following article was first published in my Terrie's Take newsletter, and has been edited a little. I would like to point out that although I am critical of the Trainee system as it stands at the moment, the fact...

One of my clients is setting up a data center in Okinawa. Although I have known that it offers tax incentives and is rapidly improving its infrastructure, my impressions of Okinawa have been based on a visit I made to the island 7 or 8 years ago. At that time, I saw a small Asian city that I didn’t recognize as part of Japan. There were few hotels...

Just last week, I had a chance to visit one small logistics company that I have been working with recently (we're recommending a customer to use them), called So-Fast (Ota-ku, Tokyo). The owner, Mr. Keiichi Ito, kindly offered to let me take a morning tour of their pick-and-pack operation - which I can tell you brought back a flood of memories for me of my own factory...

If there is one piece of basic psychology I use just about every day in managing my business, it's the hierarchy of human needs developed by Abraham Maslow in the 1940's. Simply put, Maslow theorized that people have successive layers of needs, and that as each lower layer is satisfied, then...