Continuous improvement is the key to the automaker's success.
By Arjen van Blokland

Environmentally friendly office buildings in Tokyo.
By Dylan Robertson

Five years ago, a global facilities manager for a major corporation called me to discuss the relocation of their Tokyo office. After describing the criteria for their desired property, he added, "The building must be environmentally friendly in every way possible. All things green help our corporate image - even the office buildings we occupy." This was the first of many such requests.