Terrie's Job Tips -- Hard Messages - Letting Employees Go

This week's column is intended for HR and business managers who are confronted with having to execute orders from head office to pare down the workforce as a means of reducing cost. Because the reductions will be general in nature, the most common reaction of the local management is to deal with the problem in a general way as well – usually by sending emails or having mass meetings. However, in my experience, mass communications of a negative nature almost never work, so I decided to consult with a professional in the HR and Training field, Mr. Andrew Silberman of AMT Group.

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TT-505 -- Expats Flee Tokyo, e-biz news from Japan

Tokyo's expat watering holes are drying up as their customers leave town.

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JIN-500 -- Back to the future (of the labor market)

The nation's shrinking workforce still has the baby blues.

Terrie's Job Tips -- Securing Your Position in Sales - Part Seven: The Perseverance Test

Making sales to Japanese companies is never easy, and now it's harder than ever. But there is an old Japanese business saying about how a good salesperson will go visit with a client at least 10 times and get to know them before trying to get down to business (出来る営業は、まず客になりそうな客に10回通う。 その間、決して営業の話はしない。仲良くなったところで初めてビジネスの話をする。) These days you might get served a stalking warrant if you hound a client ten times, however, there is no doubt that persistence works.

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TT-504 -- Online Ad Spending Trend, ebiz news from Japan

With a global recession, advertisers are cutting back and many online sites are markedly suffering. We look at one company that looks as though it might just survive, and perhaps even flourish - GREE.

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JIN-499 -- Fiat money plan seems like more of the same.

The government proposes to throw some more money at voters as the election approaches.

Terrie's Job Tips -- Securing Your Position in Sales - Part Six: Solution Selling

When economic times are hard, it is only natural for clients to want to cut costs. It is also only natural that they do so by reducing their reliance on outside parties and doing as much as possible in-house, or by dispensing with certain services all together. This means that if you're in the "dispensable" services category, such as training, marketing, translation, design, and technical support sectors, your company is probably also feeling the pinch of the recession. It can be very draining on sales staff morale when they go out to see clients and have to report back to the sales manager that yet another contract is going to be lost or reduced in size.

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TT-503 -- Wind Turbine Venture, ebiz news from Japan

With Obama fully backing up the R&D for Green energy, how about a petite internet controlled wind turbine for starters?

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Terrie's Job Tips -- Securing Your Position in Sales – Part Five: Selling With Mr. Maslow

In 2006, I introduced in this column the social theory of an American psychologist called Abraham Maslow, who in the mid-20th century decided that in contrast to Jung and Freud, he would study what motivates normal people. His findings resulted in a simple layered pyramid, which he dubbed the "Hierarchy of Needs". According to Maslow, and certainly I agree with him, different people are motivated by different things according to the space they occupy physically and mentally.

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